Urpla’s full-service supports the unique challenges involved in implementing a new digital service.
We take a hands-on, consultative approach to ensure your digital town planning application and assessment service works efficiently. With the help of our configuration teams, Urpla configures and deploys your digital town planning application and assessment service to suit your region-specific town planning requirements and policies and provides data requirements and mapping for integration.
Bespoke one-on-one training. Everything your team needs to transition to a digital town planning application and assessment service in the shortest possible time. We understand the importance of continued training, knowledge and education following implementation to ensure ongoing optimisation of use of the digital town planning application and assessment service.
Premium ongoing support.
A dedicated success team, full-service configuration including ongoing configuration for town planning revision, and bespoke training will ensure your adoption is quick and painless. Continue to maximise value with ongoing support.
Help and knowledge centre.
Direct access to step-by-step tutorials and embedded links to contextual help documentation. This gives access to self-help directly within the platform for immediate end-user support.